Course Outline

  
     
 

Basic skills refresher including reading, math, and writing (if necessary)

Computer Basics

Customer Service Skills

Employability Skills such as assistance in creating a resume and practice interviewing

  

TRAINING FOR A HOSPITALITY & CUSTOMER SERVICE CAREER

         Training will be provided in each of these areas since an understanding of all of these aspects of hospitality operations is a great asset for career  advancement!  Students will receive career counseling to help identify which specific area to initially pursue for a career, based on their interests and

abilities.

  
     
        GUEST SERVICES       HOUSEKEEPING       FOOD & BEVERAGE  

  • Front Desk Representative

  • Public Space Cleaner

  • Banquet Setup Employee
 

  • Bell Services Attendant

  • Guestroom Attendant

  • Restaurant Server

  
 

  • Reservationists

  • Maintenance Worker

  • Banquet Server

  
 

  • PBX Operator

  • Laundry Attendant

  • Bus Person

  
         
  JOB PLACEMENT ASSISTANCE and follow up services are available to all students who successfully complete the program.  

 

What makes our program different  
         
  We know it will provide you with the skills that local employers are looking for because they helped us to design it.

Our program is based on a nationally-recognized curriculum.

 

  
  We prepare you for not only entry-level careers but also those that offer real career ladders and opportunities for advancement.

Your chance of success is enhanced because these are the fastest-growing job fields in our region.

We provide you with personalized job placement assistance and will be available to assist you even after you begin work.

Graduates receive a certificate of completion issued by the American Hotel and Lodging Association Educational Institute.